INFORMATION MANAGEMENT IN ORGANIZATIONS

POSSIBILITIES FOR IMPLEMENTATION IN AN ACCOUNTING OFFICE

Abstract

Information increasingly stands out as an important resource for organizations, and it is necessary to seek ways to better use them. In this sense, information management provides the necessary mechanisms for the efficient use of information, from the identification of informational needs to its use. In accounting organizations, where information is the essential element for the development of actions and service delivery, the implementation of information management processes can be a differential for companies that seek to excel in the market. Thus, this research aimed to identify the information management mechanisms used in an accounting office. Classified as a descriptive research, with a qualitative approach and developed from a case study, the instrument of data collection was to conduct semi-structured interviews with the managers of an accounting office located in the city of João Pessoa / PB. The results revealed that there are already some actions related to information management implemented in the company, however, there is no process or model for the management of information resources formally followed. The existence of these initiatives points to the possibility of implementing an information management process, provided that the necessary adjustments are made, especially regarding sources of information.